Our Story at Nicely Personalised

Here at Nicely Personalised, we operate with one simple Core Value: "If a job's worth doing, it's worth doing well." We know the most meaningful gifts are the ones you give to the people you love most—especially your family. That's why we pour our passion into crafting keepsakes that celebrate those special connections.

My name is Paul, and along with my wife Tina, we founded this family business in 2014, operating from our home here in Frome, Somerset. My passion for creating and making things began years ago, nurtured by my father, a carpenter. He taught me many practical skills and instilled in me the belief that with a bit of effort, anything is possible. It’s a philosophy that has guided me ever since, from the challenges of corporate life to the joy of running a business that allows me to do something I truly love.

Today, we run Nicely Personalised from the comfort of the home we self-built together back in the early 1990s, overlooking the beautiful Somerset countryside. We are a small business with a big heart, dedicated to crafting unique, thoughtful gifts for your family. It's the special moments you share with us that make it all worthwhile.

Our Craftsmanship and Promise to You

We believe a gift should be more than just an object—it should be a treasured keepsake for years to come. That's why we start with high-quality, raw materials, such as premium oak-veneered wood and brushed stainless steel.

Every piece is meticulously precision-engraved, etched, and cut right here in our Frome workshop. This detail-focused approach ensures your order is individually crafted to the highest standards. We take immense pride in our work and strive for 100% customer satisfaction. Our goal is to make the entire experience as special as the gift itself.

Our commitment to quality and service is absolute. We’re proud of the fantastic feedback we regularly get, and every order comes with our unique 90-day "Love-IT!" returns policy.

Our commitment to quality and service is absolute. We’re proud of the fantastic feedback we regularly get, and every order comes with our unique 90-day "Love-IT!" returns policy.